Introduction

SmartBridge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

1. Personal Information

  • Account Information: Name, email address, username, role (teacher/student)
  • Profile Information: Profile picture, phone number (optional)
  • School Information: School name, classes, subjects

2. Content You Create

  • Messages: Direct messages and group conversations
  • Posts: Space posts, comments, and replies
  • Files: Images, documents, audio recordings, and videos you upload
  • Assignments: Homework submissions and grades

3. Automatically Collected Information

  • Device Information: Device model, operating system version
  • Usage Data: App features used, timestamps
  • Technical Data: IP address, app version, crash reports

How We Use Your Information

We use your information to:

  • Provide and maintain the SmartBridge service
  • Enable communication between teachers and students
  • Store and deliver your messages and files
  • Send notifications about new messages and updates
  • Improve app performance and fix bugs
  • Ensure security and prevent abuse

Data Security

We implement appropriate security measures to protect your personal information. Data is encrypted during transmission and stored securely on our servers.

Your Rights

You have the right to:

  • Access: View your personal data
  • Correction: Update incorrect information
  • Deletion: Request account and data deletion
  • Export: Download your data
  • Opt-out: Disable notifications and optional features

Children's Privacy

SmartBridge may be used by students under 13 with parental/school consent. We collect minimal information from children and comply with COPPA regulations.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted in the app and on this page.

Contact Us

If you have questions about this Privacy Policy:

Email: support@smartbridge.co.zw
Phone: +263 78 404 7153
Developer: TaQTeQ
Location: Kadoma, Zimbabwe