Introduction
SmartBridge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
1. Personal Information
- Account Information: Name, email address, username, role (teacher/student)
- Profile Information: Profile picture, phone number (optional)
2. Content You Create
- Messages: Direct messages and group conversations
- Posts: Space posts, comments, and replies
- Files: Images, documents, audio recordings, and videos you upload
- Assignments: Homework submissions and grades
3. Automatically Collected Information
- Device Information: Device model, operating system version
- Usage Data: App features used, timestamps
- Technical Data: App version and crash reports
How We Use Your Information
We use your information to:
- Provide and maintain the SmartBridge service
- Enable communication between teachers and students
- Store and deliver your messages and files
- Send notifications about new messages and updates
- Improve app performance and fix bugs
- Ensure security and prevent abuse
Data Security
We implement appropriate security measures to protect your personal information. Data is encrypted during transmission and stored securely on our servers.
Your Rights
You have the right to:
- Access: View your personal data
- Correction: Update incorrect information
- Deletion: Request account and data deletion
- Export: Download your data
- Opt-out: Disable notifications and optional features
Children's Privacy
SmartBridge is intended for students of all ages. Children should use SmartBridge with guidance from a parent, guardian, school, or teacher. We aim to collect only the information needed to provide the service and keep student accounts safe.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted in the app and on this page.
Contact Us
If you have questions about this Privacy Policy:
Email: support@smartbridge.co.zw
Phone: +263 78 404 7153
Developer: TaQTeQ
Location: Kadoma, Zimbabwe